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Our Professional Services offers efficient and professional IT consultation and recommendation to organizations covering every phase of the IT life cycle, be it planning and designing or deploying and operating. We work hand in hand with organizations to explore infrastructure requirements and service models to improve business operations and reduce costs there by aiding organizations to be more flexible, reliable and efficient. We rely on a wide range of technologies and vendors to design and deliver required strategies, architectures and solutions that are tailored to individual needs. Every client is unique and we study each client requirements and offers tailor made solutions to address their requirements.
We know that getting technical support answers quickly and easily is critical to your ERP and CRM applications. Our world-class technical support is designed to resolve your immediate issues with minimal disruption in your daily activities. Unlimited phone and online support is provided to subscription customers and purchase customers with a Client Care plan at no charge. Log into the Customer Center to create a support case online or call us at 440.352.4700 (Option 1) to speak with a technical support specialist.
Assistance setting up your ERP and CRM software and personalized one-on-one product training is available through our professional services group. Contact us to learn more about consulting and training opportunities or log in to the resource center to access online videos, tutorials, and other training resources.
We employ a large development staff experienced in Microsoft SQL, Visual Basic, .NET, ASP.NET, Microsoft SharePoint Services , and other development technologies to provide customers with a single source for custom ERP development and integration projects. We deploy best practices learned through our partnership and previous experiences working with larger software developers. Unlike many smaller publishers, we have invested in the infrastructure to support both standard and custom ERP development.