Customer service organizations turn to robotic process automation (RPA) to provide tactical and short-term fixes to digitize common, reproducible agent tasks. There are two forms of RPA: Attended mode RPA.These bots target the front office. They are invoked by agents...
Nowadays, all business organizationsĀ use different business software. Like CRM is used to control and streamline Sales and Marketing needs, ERP is used to control the other operations such as Accounting, Reporting, Production, Purchase Cycle, After Sales Service, etc....
There are misconceptions in the market regarding what an ERP is capable of and the approach it has since it is believed that it is only useful for a few companies when in practice it can be integrated into almost any type or size of any business or company Although it...
SAP Business One is an Enterprise Resource Planning solution and business management software that offers CRM tools to convert prospects into customers, grow your customer base, and enhance customer loyalty through customer satisfaction. SAP Business One CRM...
Sage 300 in UAE has released its new version with improved and better features that drive your business operations significantly more now. Yes, Sage 300 2019 has come with some new options to make things a lot better than ever. Global Enhancements The following new...
Data migration is the process of organizing, restructuring, copying, and migrating data from your old ERP systems to your new solution. Businesses adapt Enterprise resource planning system to save time and to make better profits with their investment, but when it...