TECHNICAL SUPPORT

BTC ensures that your business should be served with better technologies and expertise, for this it provides its services whenever and wherever you want.

Our award-winning ERP software support team is available in all major cities of the UAE such as Dubai, Abu Dhabi and Sharjah for your convenience.

 

HELP DESK

BTC helps your business with Support via telephone, email, and fax. Our skilled support team will help resolve any technical problem, giving you a clear and simple solution.

 

ON-SITE SUPPORT

On-site support is ideal when implementing new features or new solutions, or for users who will be taking on new roles and tasks.

 

Technical Support of BTC has:

 

  • Solution coordination
  • Business advice
  • Functional insight
  • Technical leverage
  • Single point of coordination for all needs
  • Available assistance for entire lifecycle, depending on desired investment