Engage self-service, real-time support services to tackle your unique business needs
WHAT IS SAP BUSINESS ONE SUPPORT?
SAP Business One Support from BTC is one of the most complete and comprehensive in the world. Our Support services include setup, simplified integration, customized programming, report writing, data file analysis, database repair, error message resolution, training and comprehensive consultation.
Carefully recognizing
Carefully recognizing and anticipating system issues before the error message hits
Understanding needs
It’s all about understanding your particular needs, your unique problems and taking a proactive approach in solving them
Easy access
Customers can access the latest document libraries related to SAP Business One functionality as well as how-to guides and videos.
WHY CHOOSE SAP BUSINESS ONE SUPPORT?
- Innovative tool: lBTC Support Center is an innovative tool that allows you to easily submit support tickets and check the most up-to-date status at any time
- Easy search: Easy search functionality finds what you’re looking for in seconds, and a community forum allows you to share your thoughts and questions with other SAP Business One users
CAPABILITIES
Affordable
SAP Business One is the entry-level and most affordable ERP application within SAP’s portfolio of solutions and has proven successful for small businesses and subsidiaries of large organizations.
Event-based support
Event-based support is also available and charged in increments of five, with each unique issue or question resolved as a single incident, regardless of the time spent rectifying the issue
Experience hands
We handle financial information, and complex distribution requirements as well as manufacturing areas, our specialists have an outstanding mix of experience
Support Tools
Our Support services include setup, simplified integration, customized programming, report writing, data file analysis, database repair, error message resolution, training and comprehensive consultation
Updated
We have updated with the most recent version of SAP Business One, and include HANA and global localizations.
SAP BUSINESS ONE SUPPORT VIDEO:
Software Pricing
Typically, we recommend our annual fixed-fee package in most cases, allowing your staff to contact us—at will—without worrying about extra fees. With the single rate fee structure, you may contact us whenever you feel the need to support your Business One solution under the terms of our yearly fee basis